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Associate Professor

444 Communications Bldg., 1345 Circle Park Dr., Knoxville, TN, USA – 37996
Phone: +1-865-974-8612
Twitter: @DPotnis      LinkedIn: #DPotnis
Pronouncing my name


Ph.D., Information Science, College of Computing & Information, State University of New York
M.P.A., IT Management in Public Sector, Rockefeller College, State University of New York
M.S., Computer Science, Center for Advanced Computer Studies, University of Louisiana
B.E., Computer Engineering, University of Mumbai, India

Research Interests

  • Information tools & services (mobile apps, wearable devices, e-Books, info systems, social media, assistive tech, & websites) for individuals (students, farmers, women, & youth), organizations (libraries, small businesses, microfinance), & governments
  • Information literacy (financial literacy of disadvantaged communities)
  • Information behavior – seeking, searching, processing, using, and forwarding information
  • Information networks of communities (e.g., farmers in rural India, childbirth and motherhood groups)
  • Innovations (e.g., inclusive innovation for unbanked women, sustaining and scaling innovations in libraries)

International Interests

  • Strategic planning for and technology consultation to small businesses and NGOs in developing countries
  • Social work in rural India
  • US Diplomacy Labs with the US embassies in Benin and Kenya
  • Chair, ASIS&T SIG-III