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Associate Professor

444 Communications Bldg., 1345 Circle Park Dr., Knoxville, TN, USA – 37996
Phone: +1-865-974-8612     Twitter: DPotnis


Ph.D., Information Science, College of Computing & Information, State University of New York
M.P.A., IT Management in Public Sector, Rockefeller College, State University of New York
M.S., Computer Science, Center for Advanced Computer Studies, University of Louisiana
B.E., Computer Engineering, University of Mumbai, India

Research Interests

  • Information tools & services (mobile apps, wearable devices, e-Books, info systems, social media, assistive tech, & websites) for individuals (students, farmers, women, & youth), organizations (libraries, small businesses, microfinance), & governments
  • Information literacy (financial literacy of disadvantaged communities)
  • Information behavior – seeking, searching, processing, using, and forwarding information
  • Information networks of communities (e.g., farmers in rural India, childbirth and motherhood groups)
  • Innovations (e.g., inclusive innovation for unbanked women, sustaining and scaling innovations in libraries)

International Interests

  • IT Consultation with Small Businesses
  • Strategic Planning & Management for Small Businesses
  • IT Consultation with NGOs from Developing Nations
  • Social Work in Rural India